Our expertise in Aged Care is constantly advancing to meet the needs of our clients, guided by a team with decades of experience in the industry.

The aged care sector operates in a highly regulated and deeply human environment where duty of care, compliance, and continuity of service are critical. Our dedicated Aged Care team brings deep sector knowledge and practical experience to help providers—across residential, home, and community care—manage complex risks, safeguard their people, and protect their reputation.

For our entire 17-year history, we've been designing insurance programmes for clients across the aged care ecosystem including Residential Aged Care Facilities, Home Care Providers, Retirement Villages, and Allied Health Services.

We have a deep understanding of the risks aged care providers face, and how different service models are impacted by evolving regulatory, workforce, and societal pressures.

Our Aged Care capabilities

As specialist insurance brokers for aged care providers, we can:

• Structure Professional Indemnity and Medical Malpractice cover to meet Aged Care Quality Standards
• Consolidate policies to reduce gaps, lower premiums, and streamline renewals
• Tailor Public and Products Liability cover for multi-site and high-traffic environments
• Advise on risk transfer for contractors, volunteers, and allied health professionals
• Place hard-to-access policies like Management Liability and Abuse Cover
• Align coverage with accreditation, funding, and governance requirements
• Facilitate insurance for aged care groups, not-for-profits, and faith-based providers
• Resolve claims and coverage issues involving residents, families, and regulators
• Integrate insurance into workforce, compliance, and capital strategies
• Address emerging threats like cyber breaches, workforce shortages, and regulatory reform